Big data, Business analytics – predictive, descriptive, Customer insights, Data visualisation, Data quality, mining & warehousing, Financial analytics, Pricing analytics, Social media analytics, Speech and text analytics, Web analytics, Workforce analytics
Behavioural change, Cultural change, Change program management, Communicating change, Operational change, Organisational change, Strategic change, Technology change, Change-related training
Architectural and space design, Communication design, Digital design, Graphic design, Information and proposal design, Service design
Advertising online / Search engine marketing (SEM), Commerce platforms and services, Content development / marketing, Digital strategy, E-learning, Innovation, Mobile applications, games, Online video, SEO, Social media strategy and services, User Interface (UI), User Experience (UX), Interaction Design (IxD), Website design & development
Competition and regulation, Cost benefit analysis, Econometric modelling, Economic / regional development, Economic impact studies, analysis, Economic policy and program reviews, Economic research, Environmental impact studies, Macroeconomic policy and forecasting
Capital investment analysis, Capital structure & financial markets, Collections & debt recovery, Company valuation, Cost reduction, Financial accounting & budgetary control, Financial appraisal & needs analysis, Internal audit, Management accounting & reporting, M&A, Pricing models, Treasury management, Working capital & liquidity management
Coaching, Compensation, remuneration, rewards and incentive, Corporate culture and management style, Counselling, HR Systems, Industrial relations, Instructional design, Job evaluation, Leadership / Employee / Team development and training, Mentoring, Organisational design, development, restructuring, Outplacement, Performance appraisal, Policy and planning, Recruitment and selection, Resource management, Surveys, Talent development and management, Workforce planning and management
3PL & 4PL outsourcing, Distribution centres / warehouses (design, layout, materials handling), Distribution logistics (order processing, warehousing, transportation), Distribution Resource Planning [DRP] systems, Productivity improvement, Supply chain planning and management, Transportation / freight
Branding strategy, B2B marketing, B2C marketing, Buying behaviour, Customer experience, Franchises – setup and marketing, International marketing, Market forecasting, planning, feasibility and review, Market research, Market strategy, Marketing automation, Marketing plan, Multicultural marketing, PR
KPI and balanced scorecard frameworks, Organisation / business unit / team / employee performance improvement, Employee motivation & engagement, Lean Six Sigma
Benchmarking, Business process engineering, Process improvement, Process mapping and (re)design
Continuous improvement (KAIZEN, Lean, Six Sigma), ERP systems & other IT solutions for Manufacturing, Innovation, Maintenance management, Manufacturing strategy, Operational excellence, Plant layout / relocation, Product design and management, Product packaging, Production logistics (concepts, planning, control), Productivity improvement, Quality assurance / control, Total quality management
Compliance, Forensic, Internal audit, OHS / WHS, Operational risk, Regulatory, Risk strategy, Security
Account development, Optimising sales performance, IT solutions for Sales, Sales coaching & training, Salesforce design, Sales incentives, Sales strategy, Sales outsourcing
Customer experience / Voice of customer, Outsourcing or offshoring, Service (level) agreements, Self-service, Service design, Service improvement, Service provider management, Service strategy
Branding, Business modelling and planning, Channels, Corporate social responsibility, Diversification / privatisation / commercialisation, Feasibility study, International expansion, Intrapreneurship and entrepreneurship, Operations strategy, design and effectiveness, Partnership, alliance and community, Pricing, Profit improvement, R&D, Restructuring, Strategic planning and review
Application portfolio rationalisation Business cases Disaster recovery / BCP IT architecture and infrastructure Hosting / cloud services IT governance IT planning and review IT security Strategic IT sourcing Systems integration Technology migration Technology strategy, design Telecommunications design, planning Unified communications
Climate adaptation strategies, Eco-friendly product alternatives, Emissions reduction strategies & solutions, Energy saving products & services, Environmental Impact Analysis, Environmental land management, ESG compliant supply chains, Green logistics supply chain management, Industry expert speakers and workshops, Sustainable business policies, Sustainable procurement, Sustainably sourced materials, Waste management & resource recovery